Nara Therapy Privacy Policy

Effective Date: [06/10/2024]

1. Introduction Nara Therapy ("Nara," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from users of our mobile application ("App") and any related services (collectively, "Services"), how we use, disclose, and safeguard that information, and your rights regarding your personal data. By using our Services, you consent to the practices described in this policy. If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

• Personal Information: When you register for an account, we may collect personal information such as your name, email address, phone number, date of birth, and payment information.
• Health Information: We may collect information about your mental health and therapy needs, including data you provide during therapy sessions, assessments, and interactions with our mental health professionals.
• Usage Data: We collect information about how you use our App, including your IP address, device information, operating system, browser type, and activity on the App.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our Services. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

• Provide and Improve Services: We use your personal and health information to deliver, personalize, and improve our Services, including therapy sessions, meditation guidance, and continuous care features.
• Communication: We use your contact information to communicate with you about your account, respond to inquiries, and send updates or promotional materials related to our Services.
• Analytics and Research: We analyze usage data to understand trends, measure the effectiveness of our Services, and conduct research aimed at enhancing mental health support.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, and to protect the rights and safety of our users and the public.

4. Information Sharing and Disclosure

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• Service Providers: We engage trusted third-party service providers to perform functions and provide services to us, such as hosting, data analysis, payment processing, customer service, and marketing. These service providers are authorized to use your information only as necessary to provide these services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government regulations).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.